Refund policy
Refund & Return Policy
Last Updated: June 2026
Returns
We accept returns only for items that arrive damaged, defective, or incorrect.
To request a return, please contact us within 7 days of receiving your order and provide clear photos of the item and packaging.
Items must be unused and in their original condition whenever possible.
Refunds
Refunds may be approved in the following cases:
- The item arrived damaged or defective.
- The wrong item was received.
- The order was not delivered within the expected timeframe and is confirmed as lost.
Once approved, refunds will be processed to the original payment method within 5-10 business days.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase.
- Incorrect shipping information provided by the customer.
- Delays caused by customs, weather conditions, or courier services.
- Minor differences in color, size, or appearance due to screen settings.
Contact Us
For refund or return requests, please contact us using the contact details provided on our website.